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Hot Topic (More than 10 Replies) Cant launch game on Windows 10 x64 (227i) (Read 595 times)
Lifeisverystrange
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Cant launch game on Windows 10 x64 (227i)
Sep 27th, 2017 at 7:30pm
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When I launch the game it just shows a small 640x480 screen that is blank and has some white box. The game never shows up, and the only way to launch it is through safe mode with all things turned off except resetting config to default, and even then sometimes it flat out doesn't launch. Heres the log file.
Log: Log file open, 09/27/17 15:30:26
Init: Name subsystem initialized
Init: Detected: Microsoft Windows NT 6.2 (Build: 9200)
Init: Version: 227 Subversion: 9
Init: Compiled: Oct 28 2012 16:01:07
Init: Command line:
Init: Base directory: C:\GOG Games\Unreal Gold\System\
Init: Character set: Unicode
Log: Bound to Engine.dll
Log: Bound to Core.dll
Log: Bound to Window.dll
Init: Object subsystem initialized
Init: Computer: LIVINGROOMPC
Init: User: okaym001
Init: Memory total: Phys=4194303K Pagef=4194303K Virt=4194176K
Init: Working set: 32000 / 159000
Init: CPU Speed=2494.346825 MHz
Init: CPU Page size=4096, Processors / Cores=8
Init: CPU Detected: PentiumPro-class processor (GenuineIntel)
Init: CPU Features: CMov FPU RDTSC PAE MMX KNI
Log: Forcing Unreal to run on CPU 0
Log: 15.0ms Loading: Package Engine
Log: 15.0ms Loading: Package Core
Log: Checking package Core
Log: Checking package Engine
Init: Unreal engine initialized
Log: Bound to WinDrv.dll
Init: Mouse info: 0 0 1
Init: Initializing DirectDraw
Log: DirectDraw drivers:
Log:    display (Primary Display Driver)
Init: DirectDraw initialized successfully
Init: Client initialized
Log: Bound to Render.dll
Log: 312.0ms Loading: Package Render
Log: Checking package Render
Init: Lighting subsystem initialized
Init: Rendering initialized
Log: LoadMap: EntryII.unr
Log: 312.0ms Loading: Package EntryII
Log: 312.0ms Loading: Package PlayrShp
Log: 312.0ms Loading: Package Detail
Log: Bound to Fire.dll
Log: 312.0ms Loading: Package Fire
Log: Checking package Fire
Log: 312.0ms Loading: Package GenIn
Log: 328.0ms Loading: Package Starship
Log: 328.0ms Loading: Package GenFX
Log: Bound to Emitter.dll
Log: 328.0ms Loading: Package Emitter
Log: 328.0ms Loading: Package UnrealShare
Log: Checking package Emitter
Log: 343.0ms Loading: Package genfluid
Log: 343.0ms Loading: Package UnrealI
Log: Bound to Editor.dll
Log: 343.0ms Loading: Package Editor
Log: Checking package Editor
Log: 343.0ms Loading: Package GenWarp
Log: 343.0ms Loading: Package Footsteps
Log: 343.0ms Loading: Package AmbAncient
Log: 359.0ms Loading: Package Skaarj
Log: 359.0ms Loading: Package Doorsmod
Log: 359.0ms Loading: Package Ambmodern
Log: Collecting garbage
Log: Purging garbage
Log: 703.0ms Unloading: Package Render
Log: Garbage: objects: 11897->11896; refs: 147713
Log: Bringing Level EntryII.MyLevel up for play (0)...
ScriptLog: InitGame:
ScriptLog: Difficulty 1
ScriptLog: Remote Administration with Password
ScriptLog: Base Mutator is EntryII.Mutator0
Init: Initialized moving brush tracker for Level EntryII.MyLevel
Log: Browse: UPack.unr?Name=Lifeisstrange74?Class=UnrealI.MaleTwo?Skin=Male2Skins.Ivan?Face=?
Team=255
Log: LoadMap: UPack.unr?Name=Lifeisstrange74?Class=UnrealI.MaleTwo?Skin=Male2Skins.Ivan?Face=?
Team=255
Log: 718.0ms Loading: Package UPack
Log: 718.0ms Loading: Package NaliCast
Log: 718.0ms Loading: Package NaliFX
Log: 718.0ms Loading: Package GenEarth
Log: 734.0ms Loading: Package SKYBox
Log: 734.0ms Loading: Package AmbOutside
Log: 734.0ms Loading: Package DoorsAnc
Log: 734.0ms Loading: Package shanesky
Log: 734.0ms Loading: Package shaneDAY
Log: 750.0ms Loading: Package Liquids
Log: 750.0ms Loading: Package flyby
Log: Bound to UPak.dll
Log: 750.0ms Loading: Package UPak
Log: 750.0ms Loading: Package Marine
Log: 765.0ms Loading: Package UPakFonts
Log: 765.0ms Loading: Package UWindow
Log: 765.0ms Loading: Package UMenu
Log: 765.0ms Loading: Package UBrowser
Log: Bound to IpDrv.dll
Log: 765.0ms Loading: Package IpDrv
Log: Checking package IpDrv
Log: Checking package UPak
Log: Collecting garbage
Log: Purging garbage
Log: Garbage: objects: 12885->12869; refs: 204160
Log: Bringing Level UPack.MyLevel up for play (0)...
ScriptLog: InitGame: ?Name=Lifeisstrange74?Class=UnrealI.MaleTwo?Skin=Male2Skins.Ivan?Face=?Team=255
ScriptLog: Difficulty 1
ScriptLog: Remote Administration with Password
ScriptLog: Base Mutator is UPack.Mutator1
Init: Initialized moving brush tracker for Level UPack.MyLevel
ScriptLog: Team 255
ScriptLog: Login: Lifeisstrange74
Log: 953.0ms Loading: Package Male2Skins
Log: Possessed PlayerPawn: MaleTwo UPack.MaleTwo0
ServerLog: All inventory from Lifeisstrange74 is accepted
Init: Input system initialized for WindowsViewport
Log: Opened viewport
Log: Bound to SoftDrv.dll
Log: Setting 640x480x16
Log: DirectDraw: Triple buffer, 640x480, Stride=0
Log: DirectDraw: Rate=0
Critical: UWindowsViewport::ddSetMode
Critical: UWindowsViewport::ResizeViewport
Critical: USoftwareRenderDevice::SetRes
Critical: USoftwareRenderDevice::Init
Critical: UWindowsViewport::TryRenderDevice
Critical: UWindowsViewport:ShockedpenWindow
Critical: UGameEngine::Init
Critical: InitEngine
Exit: Executing UObject::StaticShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Log: DirectDraw End Mode
Exit: Exiting.
Uninitialized: Name subsystem shut down
Uninitialized: Log file closed, 09/27/17 15:30:30
  
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Smirftsch
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #1 - Sep 28th, 2017 at 5:22am
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Hey there Smiley

Did you try different renderers? The log shows that you seem to use SoftDrv. Although SoftDrv should run on every system, it may cause problems on modern systems. You could try OpenGL or D3D9 if not done already. If these are not working either, please post the logs of it as well here.
  

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Turboman.
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #2 - Sep 28th, 2017 at 5:01pm
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Not sure, but I had a few crashes on startup when trying to run the game on another laptop because of DEP, you could try turning that off in windows?
  
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #3 - Sep 28th, 2017 at 5:35pm
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It also helps if you set the WindowedRenderer device to the same as the GameRenderer.
You will have to manually edit the Unreal.ini
You can also open UEd to change and configure the renderers from the "Advanced Options" window.

Use OpenGL for nVidia and DX9 for ATI and intel.

Also make sure that you have actually installed the full DirectX9 runtime files, or Windows will be lacking full HW support for pre DX10.
  
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Lifeisverystrange
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #4 - Sep 28th, 2017 at 8:18pm
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I have tried OpenGL and 3Dfx glide (via nglide) and they dont work for me. I just get a black screen with a small white thing sometimes. Or they crash and dont work. Software only seems to work when I disable literally everything like sound. I've turned DEP only for windows services and it gets rid of some errors. DirectX9 doesnt work either. I've installed DirectX9.5 some times and it seems to not work still.
  
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #5 - Sep 29th, 2017 at 5:52am
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we need the logs of these attempts as well to have a chance finding out whats up Smiley
  

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Re: Cant launch game on Windows 10 x64 (227i)
Reply #6 - Sep 29th, 2017 at 9:26am
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Lifeisverystrange wrote on Sep 27th, 2017 at 7:30pm:
When I launch the game it just shows a small 640x480 screen that is blank and has some white box. The game never shows up, and the only way to launch it is through safe mode with all things turned off except resetting config to default, and even then sometimes it flat out doesn't launch.

Did you try to run any other video games on your system?

Dr.Flay™ wrote on Sep 28th, 2017 at 5:35pm:
Use OpenGL for nVidia and DX9 for ATI and intel.

IIRC, we already figured out that such advices make no sense, because there are users who find D3D9Drv working better with their nVidia graphics and there are users who find OpenGLDrv working better with their ATI graphics. For example, the most critical disadvantage of using the combination OpenGLDrv + nVidia graphics on my system is a very high output latency which makes my aiming much less accurate than in case of using D3D9Drv, so I prefer to use D3D9 API.
  
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #7 - Sep 29th, 2017 at 1:55pm
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Which graphics card or chip do you have?
Did you install drivers for your video card/chip or do you use the default Windows 10 driver? (If yes, try installing a driver from the manufacturer of your video chip/card)
  

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Re: Cant launch game on Windows 10 x64 (227i)
Reply #8 - Sep 29th, 2017 at 2:58pm
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Your log shows Unreal is trying to use 16-bit color. You should set this to 32-bit: In Unreal.ini, set WindowedColorBits and FullscreenColorBits to 32.

I've experienced crashes and other issues with Unreal under Windows 10 when using 16-bit color.
  
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Lifeisverystrange
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #9 - Sep 29th, 2017 at 9:59pm
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Masterkent wrote on Sep 29th, 2017 at 9:26am:
Lifeisverystrange wrote on Sep 27th, 2017 at 7:30pm:
When I launch the game it just shows a small 640x480 screen that is blank and has some white box. The game never shows up, and the only way to launch it is through safe mode with all things turned off except resetting config to default, and even then sometimes it flat out doesn't launch.

Did you try to run any other video games on your system?

Dr.Flay™ wrote on Sep 28th, 2017 at 5:35pm:
Use OpenGL for nVidia and DX9 for ATI and intel.

IIRC, we already figured out that such advices make no sense, because there are users who find D3D9Drv working better with their nVidia graphics and there are users who find OpenGLDrv working better with their ATI graphics. For example, the most critical disadvantage of using the combination OpenGLDrv + nVidia graphics on my system is a very high output latency which makes my aiming much less accurate than in case of using D3D9Drv, so I prefer to use D3D9 API.

I have ran many other games, including HyperBowl Plus edition. When trying to run 3dfx with Nglide, Direct3D, Direct3D8, Direct3D9 and OpenGL they simply hang and then crash. I have AMD 7600M HD card adapter. Even when I enabled the 32bit color with Software or Direct3D it still doesn't work. I havent tried using a compatibility mode though, so Ill try and report the result
  
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #10 - Sep 30th, 2017 at 12:10am
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Did you install (AMD) drivers for your video card? Sometimes games won't work on the default Windows driver. Be sure you get drivers from your laptop manufacturer (recommended) or else directly from the AMD website.
  

"Darkness cannot drive out darkness; only light can do that.
Hate cannot drive out hate; only love can do that."

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Lifeisverystrange
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #11 - Sep 30th, 2017 at 1:13am
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I have the AMD drivers but I am not sure how to reinstall and check
  
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #12 - Sep 30th, 2017 at 6:17am
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guess easiest is to go to:
http://support.amd.com/en-us/download

and just download the latest. The installer will take care about it, even if its the same version it won't do any harm.

Yet, the crashlogs of D3D9 and OpenGL may still helpful...
  

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[]KAOS[]Casey
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #13 - Sep 30th, 2017 at 6:53am
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try:

Unreal.ini ->
Code
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[WinDrv.WindowsClient]
WindowedViewportX=1024
WindowedViewportY=768
WindowedColorBits=32
FullscreenViewportX=2560
FullscreenViewportY=1440
StartupFullscreen=False
 



change WindowedViewportX/Y and FullscreenViewportX/Y to appropriate values.

Startupfullscreen=false i find useful for me. I don't really like playing fullscreen anyway.

Note that to my knowledge your original post error is because of a too large screensize being attempted for fullscreen softdrv and Startupfullscreen=false would've fixed it for you.
  
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Lifeisverystrange
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Re: Cant launch game on Windows 10 x64 (227i)
Reply #14 - Oct 1st, 2017 at 8:29pm
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Well it works now. Thanks to KAOS[]Casey as the Startupfullscreen = false made the game work with Direct3D9. OpenGL seems to crash my game along with Software but DirectX works like a charm
  
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